PS5 DualSense controller repair at StickFix Vienna

PS5 Controller Repair Vienna

PS5 Controller drifting? We fix that.

Hall Effect upgrade, paddle systems, smart triggers and more. From 35 EUR, free diagnosis, 3-month warranty.

4.8(97+ Google Reviews)

Parts included

3 Month Warranty

Free diagnosis

The Problem

Your controller isn't broken. It has a design flaw.

Sony's standard potentiometers wear down through normal use. The result: stick drift. Your character walks on its own, the camera spins, aiming becomes impossible. This happens to almost every DualSense. Not your fault.

Analog stick drifts in one direction without being touched
Camera rotates on its own in-game
Aiming in shooters becomes inaccurate or impossible
Menus scroll on their own
Character moves without any input
PS5 controller with stick drift problem
StickFix workshop repairing a PS5 controller

The Solution

Two paths, one result: No more drift.

Standard fix with new original potentiometers or Hall Effect upgrade for a permanent solution. Both with warranty.

Hall Effect upgrade 50 EUR for a permanent drift solution
All DualSense models: Standard, Edge, BDM-010 to BDM-040
Smart Trigger and Bumper: 45 EUR
3-month warranty (extension to 6 or 12 months available) on every repair

Learn more about the Hall Effect upgrade: Hall Effect Upgrade details

How It Works

Your Controller Repaired in 4 Steps

Whether in person in Vienna or by mail from anywhere in Austria, Germany, or Switzerland. The process is always the same.

1

Free Diagnosis

Send us a message or bring your controller in. We check the problem for free.

2

Repair

Standard fix or Hall Effect upgrade. You choose, we repair. Usually within 1-3 business days.

3

Quality Test

Every controller is thoroughly tested after repair. Stick calibration, deadzone check, button test.

4

Warranty

3-month warranty (extension to 6 or 12 months available) on every repair. If something is not right, we fix it again for free.

Fixed Prices

PS5 Controller Repair Prices

All prices are fixed and include labor and materials. No hidden costs, no surprises. Diagnosis is always free.

Hall Effect / TMR Stick Pair50 EUR
2-Paddle System (fixed)35 EUR
2-Paddle System (remappable)45 EUR
4-Paddle System60 EUR
Smart Trigger and Bumper45 EUR
Smart Buttons (Clicky)40 EUR
LED Upgrade65 EUR

Warranty Options

Standard

3 months

included

With every repair

Popular

Shield+

6 months

+7.50 EUR

Recommended

Shield Pro

12 months

+12.50 EUR

Peace of mind

Express Repair

+10 EUR

Same day or next business day

Frequently Asked Questions

PS5 Controller Repair FAQ

Hall Effect sticks 50 EUR, 2-Paddle (fixed) 35 EUR, (remappable) 45 EUR, 4-Paddle 60 EUR, Smart Trigger and Bumper 45 EUR, Smart Buttons 40 EUR. Diagnosis is always free, all prices fixed including parts.

Usually 1 to 3 business days. A Hall Effect upgrade takes about 30 minutes of actual work. Same-day turnaround possible for in-person drop-offs in Vienna.

Your stick registers input when you're not touching it. Your character walks on its own, the camera goes wild. It happens because the carbon contacts in original sticks wear out. Affects almost every DualSense sooner or later.

A new DualSense costs 70 EUR and will drift again after a few months. A Hall Effect upgrade costs 50 EUR and never drifts again. Pretty clear math.

Yes, just pack it well and ship it to us. Hyrtlgasse 6/5, 1160 Vienna. Return shipping: Austria 10 EUR, Germany and Switzerland 15 EUR. You pay for inbound shipping. Your controller comes back repaired with a tracking number.

Request PS5 Controller Repair

Stick drift, broken triggers, or bumper problems? Send us a message and we will get back to you within 24 hours with a fixed price. Free diagnosis, 3-month warranty (extension to 6 or 12 months available).