
Not in Vienna? No problem.
Mail-in controller repair at StickFix. You ship the controller, we repair it, return shipping from €6.90. Insured shipping, repair in 1 to 3 business days.
Shipping costs
You pay for inbound shipping. We charge for return shipping.
| Country | Shipping cost | Duration |
|---|---|---|
| Austria | 6,90 EUR | 1 to 2 business days |
| Germany | 14,90 EUR | 2 to 3 business days |
| Switzerland | 14,90 EUR | 3 to 5 business days |
You pay for inbound shipping yourself. Return shipping: €6.90 (AT) or €14.90 (DE/CH).
How it works
Message us on WhatsApp or use the contact form. Describe your controller issue and we'll send you a quote.
Pack your controller securely with bubble wrap or its original packaging and ship it via post, DPD, or GLS to our workshop in Vienna.
Packaging tips
To ensure your controller arrives undamaged, please follow these packaging tips.
If you're in Vienna or nearby, you can drop off and pick up your controller in person. Free on-site diagnosis, repair usually the same day.
StickFix e.U.
Hyrtlgasse 6/5, 1160 Wien
Drop-off hours: MON-FRI 10:00 - 19:00, SAT-SUN 10:00 - 18:00
By appointment only via WhatsApp or contact form.
All regions
Whether Vienna, Graz, Linz, Salzburg, or Innsbruck. You ship your controller by mail, we repair it in Vienna and send it back. Simple and hassle-free.
Everything about our repair services, prices, and how to get in touch.
FAQ
Contact us on WhatsApp or fill out the contact form, describe the problem. Wrap the controller in bubble wrap, ship to Hyrtlgasse 6/5, 1160 Vienna.
You pay for inbound shipping yourself (depends on carrier). Return shipping: Austria €6.90, Germany and Switzerland €14.90.
Repair 1 to 3 business days plus postal transit. About 3 to 8 days total depending on location.
Just reach out.
Mail-in controller repair at StickFix. You pay inbound shipping; return shipping is €6.90 (AT) or €14.90 (DE/CH). Repair in 1 to 3 business days.
We repair your controller within 1 to 3 business days. You'll receive photos and a message as soon as it's done.
Your repaired controller is shipped back insured with tracking. You'll receive the tracking number via WhatsApp.

Yes. Please ship as an insured parcel with tracking (DPD, GLS, or Post). We ship back insured.
Sure. €14.90 shipping, same service, same prices, same warranty.
Last updated: April 2026
Parts included
No extra costs
3-Month Warranty
Extension available
Free diagnosis
No obligation
Warranty Options
Standard
3 months
included
With every repair
Shield+
6 months
+€7.50
Recommended
Shield Pro
12 months
+€12.50
Peace of mind
Express Repair
+€10
Same day or next business day