Not in Vienna? No problem.
Controller Repair by Mail Austria, Germany & Switzerland
Controller repair by mail at StickFix. You ship the controller, we repair it, return shipping from 10 EUR. Insured shipping, repair in 1-3 business days.
Parts included
No extra costs
3 Month Warranty
Extension available
Free diagnosis
No obligation
Shipping costs
Shipping costs at a glance
You pay for inbound shipping. We charge for return shipping.
| Country | Shipping cost | Duration |
|---|---|---|
| Austria | 9,90 EUR | 1-2 business days |
| Germany | 14,90 EUR | 2-3 business days |
| Switzerland | 14,90 EUR | 3-5 business days |
You pay for inbound shipping yourself. Return shipping: 10 EUR (AT) or 15 EUR (DE/CH).
How it works
Repair in 4 simple steps
Get in touch
Message us on WhatsApp or use the contact form. Describe your controller issue and we will send you a quote.
Ship your controller
Pack your controller securely with bubble wrap or its original packaging and ship it via post, DPD, or GLS to our workshop in Vienna.
Repair in Vienna
We repair your controller within 1-3 business days. You will receive photos and a message as soon as it is done.
Shipping
Your repaired controller is shipped back insured with tracking. You will receive the tracking number via WhatsApp.
Packaging tips
How to pack your controller safely
To ensure your controller arrives undamaged, please follow these packaging tips.
In Vienna? Come by in person.
If you are in Vienna or nearby, you can drop off and pick up your controller in person. Free diagnosis on site, repair usually the same day.
StickFix e.U.
Hyrtlgasse 6/5, 1160 Wien
Opening hours: MON-FRI 14:00 - 18:00, SAT-SUN 14:00 - 16:00
By appointment only via WhatsApp or contact form.
All regions
We repair controllers from all over Austria
Whether Vienna, Graz, Linz, Salzburg, or Innsbruck. You ship your controller by mail, we repair it in Vienna and send it back. Simple and hassle-free.
More info
Everything about our repair services, prices, and how to get in touch.
Warranty Options
Standard
3 months
included
With every repair
Shield+
6 months
+7.50 EUR
Recommended
Shield Pro
12 months
+12.50 EUR
Peace of mind
Express Repair
+10 EUR
Same day or next business day
FAQ
Shipping FAQ
Contact us on WhatsApp or fill out the contact form, describe the problem. Wrap controller in bubble wrap, ship to Hyrtlgasse 6/5, 1160 Vienna.
You pay for inbound shipping yourself (depends on carrier). Return shipping: Austria 10 EUR, Germany and Switzerland 15 EUR.
Repair 1-3 business days plus postal transit. About 3-8 days total depending on location.
Yes. Please ship as an insured parcel with tracking (DPD, GLS or Post). We ship back insured.
Sure. 15 EUR shipping, same service, same prices, same warranty.
Still have questions?
Just reach out.
Controller repair by mail at StickFix. You pay inbound shipping, return shipping AT 10 EUR, DE/CH 15 EUR. Repair in 1-3 business days.